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Employment for Admin, accounts and Customer Experience Person

Employment for Admin, accounts and Customer Experience Person

Life’s An Adventure is looking for an Accounts, Admin and Customer Experience person to join their Sydney Head Office based in Belrose. The role will suit a young person wishing to enter the tourism field and be involved in all facets of the business from Admin and Accounts to Reservations. This is a full time position.

Responsibilities include:

Basic Acccounting of job sheets and paperwork, using Xero software
Complete Reservations bookings (training provided on user friendly tour system
Answer calls and emails relating to Reservations enquiries
Administration required for tour operations such as confirming suppliers and passengers

Competencies:

Fast typing speed
Highly organised and efficient
Excellent attention to detail
Ability to ensure tasks are completed in a timely manner
Ability to multi task and stay focused under pressure
Committed to exceptional standards of customer service
Time-management, planning and organizing skills
Flexible, hard-working and team player
Accuracy and attention to detail while working under pressure.
Excellent communication skills both written and verbal
 Friendly phone manner

Skills:

Excellent typing spped
Excellent computer skills
Excellent Customer Service including friendly phone manner
Proficient in spelling, punctuality, grammar and other English language skills
Knowledge of key walking destinations would be a plus
 Preferably at least 1 year experience in admin or accounts. A junior with the right attitude and skills will also be considered for this position.

Preferably likes the outdoors and is willing to go on our tours to experience them, in order to be able to answer questions about the tours. Have Australian Residency

If interested please send your resume with covering letter outlining why you would be ideal for this position to. vicki@lifesanadventure.com.au




Meet The Team

Mark Norek

Mark Norek

Founder, Company director

Born and bred in Tasmania, from an early age Mark was exploring the great outdoors. He is fully qualified Level 1 Flatwater Kayak and Canoe Instructor and holds a Outdoor Recreation Certificate IV, a Leaders Wilderness First Aid (LWFA) (7 days – 60 hours) , Remote Area First Aid ( 3 days – 24 hours) and a current Senior First Aid. He has an Award in Administration Training – The Duke of Edinburgh’s award and studied a 4 year Bachelor of Physical Education, has an Advanced Diploma in Sports Management and a Masters in Marketing (Business) from University of Technology, Sydney. These days Mark spends most of his time office based running the business, but occasionally you might be lucky enough to see him out on tour, training staff.

Vicki

Vicki

General Manager

Vicki has had 10 years experience working for SCENIC one of Australia’s leading touring and cruising companies as National Marketing Manager. She is an outdoor enthusiast with a passion for exploring the world such as walking the Inca Trail in South America, The Milford Track in New Zealand, the Tatra Mountains in Poland plus much more. She’s kayaked with the seals in New Zealand, paddled through the waters of Croatia and explored the many beautiful must-do walks within Australia. Vicki is based in our Sydney office looking after Marketing, Operations and Administration.

Brittany

Brittany

Reservations & Operations

You’ll find beautiful Brittany in our Reservations & Operations Team. Brittany has a passion for organising ‘above and beyond’ quality tours to ensure our clients have the best experience whether it is there first time in Australia or locals exploring their own backyard. She has completed a Certificate in Administration and is currently studying a Certificate 4 in Accounting. She is always committed to assisting and advising what tour is best for you and answering any questions you may have about your upcoming Life’s an Adventure experience.

Gynes

Gynes

Chief Experience Officer - Sydney & Blue Mtns

With nearly three decades experience working around the world in luxury hotels & resorts, but more recently a solo kayaking odyssey of over two thousand kilometres around New Zealand’s North Island, various cycling expeditions including one across the Himalayas, trekking in Patagonia, and a documentary filmed inside the Arctic Circle of Russia’s northern-most reaches, Gynes’ motto could well be ‘Life’s An Adventure’! He says the thing he loves most about the job however, is the personal interaction and an opportunity to educate with liberal doses of fun and laughter.

Dan

Dan

Chief Experience Officer - Blue Mountains

Dan grew up in the Blue Mountains and loves leading Life’s An Adventure clients on the classic Six Foot Track three-day walk between Katoomba and Jenolan Caves. When he’s not taking people bushwalking in the Blue Mountains, he can sometimes be found guiding on the Larapinta Trail or the Royal Coast Track for Life’s An Adventure. Prior to becoming a qualified outdoor guide in 2013, Dan was a journalist at The Sydney Morning Herald for more than 20 years. The research and story-telling skills he learned in the media he uses in his guiding work to make every trip as special as possible. Dan also still works as a writer and takes people canyoning, abseiling, mountain biking and rock climbing in the Blue Mountains.

Barrie

Barrie

Chief Experience Offer - Tasmania

Barrie has had over 5 years experience in Adventure Based Learning and tourism, with a previous 5 years in youth work. A proud father and husband, he is passionate about his home state and enjoys sharing it with others. Some of his favourites are Encampment Cove on Maria Island, Crater Lake at Cradle Mountain and “Mermaids Cove” Bay of Fires. With a good sense of humour, he keeps spirits high with the odd tune or quote as he guides his guests along the trail.

Jef

Jef

Chief Experience Officer - Tasmania

Jef’s home is in the mountains of South West Tasmania. When not guiding his days of are spent hiking the rainforests, mountain ranges and muddy button grass plains of Tasmania’s World Heritage Area. Jef’s extensive bushwalking and guiding experience is coupled with a passion for all things Tasmanian. Guiding for Life’s An Adventure gives him the opportunity to share stories of the Island’s colourful history and fun facts about the unique flora, fauna and landscapes. Jef considers wherever he is putting his boots on to be “the best place in the state.”

Joel

Joel

Chief Experience Offer - Tasmania

Joel has worked as a tour guide for a number of years in some of Australia’s most beautiful places From Tasmania’s isolated west coast to the magnificent Blue Mountains just out side Sydney with a season in Alice Springs for a bit of a change. Out of all the places he has been, his tells us his home Tasmania is unbeatable and he is looking forward to sharing some of my favourite places and stories with you.

Danny

Danny

Chief Experience Officer - Tasmania

Danny hails from Tasmania, the progeny of a Mainlander who travelled to the windswept southern state for a series of bushwalks and is yet indeed unlikely ever to leave, ensnared for decades by its beauty.  He likes to think that stability derives from movement, hence he finds the peripatetic nature of his job pretty darn great. Danny is part of our Tasmanian team and is loved by our guests for his exceptional ability to make everyone feel welcome and his amazing ‘Can Do Attitude’.

Des

Des

Chief Experience Officer - Tasmania

Des grew up in the Blue Mountains and enjoyed day walks and camping from a young age. Des worked for Life’s An Adventure in it’s earlier days and has returned to be part of the team again. The past nine years Des has been involved in guiding or outdoor education in the Blue Mountains World Heritage listed area. After a sea change, Des now lives in Launceston and looking forward to guiding Life’s an Adventure guests on the Bay of fires and other Tasmania walks. Des has a fantastic ability to bring the group together and provide a fun environment in which to enjoy your walk.

Ian

Ian

Chief Experience Offer - Kayaking

Paddling has been a passion for Ian all his adult life. Starting with White water and Kayak Surfing in The South Island of New Zealand and changing to Canoe polo and Kayak Surfing shortly after moving to Australia. He began competitive white water slalom paddling in 1976 and has been a regular member of the NSW Masters and Veterans team from 1997 to 2009, the Australian Veterans Team from 2005 to 2009 and the Australian Masters team in 2015. He also won a Bronze Medal for Canoe polo in the World Masters Games in 2009. With his passion for kayaking and his amazing knack for relating to all guests no matter what age, Ian has become one of our most popular kayaking guides.

Contact Us
  • Address: HEAD OFFICE: 4/23 Narabang Way,
    Belrose NSW 2085. (Regional office: 6955 Arthur Hwy, Port Arthur Tasmania. All enquiries to be directed to Head Office).
  • Phone: (02) 9975 4553
    After Hours: 0457 002 482
  • Email: walks@lifesanadventure.com.au
  • Monday - Friday: 9:00 am - 5:00 pm
    Saturday - Sunday: Closed
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